Support
Find the right HELM help path.
Start with the portal where the work lives. HELM routes the request to the team that can help with the marina, charter, sales, service, club, builder, or partner workflow.
Harbor customers
Reservations, vessels, invoices, access, and marina support history.
Harbor operators
Marina operations, team access, billing, integrations, and dock workflows.
Marketplace
Charter booking handoff, customer support history, listings, and pricing questions.
Boat Sales
Seller packets, buyer inquiries, broker handoff, listing support, and closing readiness.
Marine Commerce
Orders, vendor scheduling, dockside delivery, fulfillment status, and storefront support.
Club members
Membership, household delegates, concierge, reservations, billing, and member portal support.
Builder
Projects, estimates, design, invoicing, integrations, and team support.
HELM administrators
Organization access, package settings, integrations, support routing, and account visibility.